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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holly D Wimberly

November 24, 2025

5  out of  5
rating by Holly D Wimberly
"Kaila is always very helpful when we have questions on our insurance. We have had SF for years and I always hope it is Kaila that I reach when I call the office. She is knowledgeable, professional and patient. The office is lucky to have her!"
We responded:
"Thank you so much for your kind words about Kaila. It's wonderful to hear that she has been able to assist you with your insurance questions and that her knowledge and professionalism have made such a positive impact. We truly appreciate your loyalty over the years and are grateful to have Kaila as part of our team. Your feedback means a lot to us!"
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Grace Lynn

November 24, 2025

5  out of  5
rating by Grace Lynn
"Excellent State Farm office with friendly, helpful professionals. Kaila Custred is so responsive and helpful with our insurance inquiries. She's great!"
We responded:
"Thank you, Grace, for sharing your positive experience with our office. It's wonderful to hear that Kaila has been responsive and helpful with your insurance inquiries. We appreciate your feedback and are delighted to know that our team has met your expectations. Your support means a lot to us!"
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Hanna Keith

November 24, 2025

5  out of  5
rating by Hanna Keith
"Always very helpful, informative, and quick to respond to my questions and changes!"
We responded:
"Thank you, Hanna, for your wonderful feedback! It's great to hear that you find our team helpful, informative, and responsive. We always strive to provide the best service possible, and your words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Laura Daniel

November 21, 2025

5  out of  5
rating by Laura Daniel
"We want to thank Kaila Custred for her excellent response to our insurance request and need for information regarding additional condo insurance! She did a great job with excellent service!"
We responded:
"Thank you, Laura, for sharing your positive experience with us. It's wonderful to hear that Kaila provided you with excellent service and was able to assist with your insurance needs. Your feedback is greatly appreciated and will be shared with Kaila and the team. We're committed to providing outstanding service to all our customers."
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Dena Davis

November 20, 2025

5  out of  5
rating by Dena Davis
"Amanda Wadkins is the best! She has helped family members, friends and even myself with providing the best coverage!!"
We responded:
"Thank you, Dena, for sharing your experience with Amanda! It's wonderful to hear how she's been able to assist you, your family, and friends with their coverage needs. Your feedback is greatly appreciated, and we're glad to have Amanda as part of our team."
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Megan Myers

November 20, 2025

5  out of  5
rating by Megan Myers
"Hailey was extremely helpful and friendly, she helped me immensely"
We responded:
"Thank you, Megan, for sharing your experience with us. It's wonderful to hear that Hailey was able to assist you so effectively. We strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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cynthia kell

November 5, 2025

5  out of  5
rating by cynthia kell
"The other day I walked into the office and was able to promptly meet with Hailey. She adeptly assisted me with my account, payment, and questions. She was a delight to work with, especially on such short notice!"
We responded:
"Thank you for sharing your experience, Cynthia. It's wonderful to hear that Hailey was able to assist you promptly and effectively. We're glad she could help with your account and answer your questions. Your feedback is greatly appreciated, and we're pleased to know you had a positive experience with us."
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Kandi McAninch

November 3, 2025

5  out of  5
rating by Kandi McAninch
"Hailey was a delight to work with."
We responded:
"Thank you, Kandi, for sharing your positive experience with Hailey. It's wonderful to hear that she made your interaction enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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John Landry

November 3, 2025

5  out of  5
rating by John Landry
"I contacted Hailey Hartman from her email suggestions on my home and auto premiums. Hailey was prompt in answering and knowledgeable on providing recommendations that will save me big money on my renewal. She quickly sent the new quotes for me to review making the entire process seamless."
We responded:
"Thank you, John, for sharing your experience with us. It's great to hear that Hailey was able to assist you promptly and provide valuable recommendations for your home and auto premiums. We're pleased that the process was seamless for you and that you're satisfied with the savings on your renewal. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Jerry Wilson

October 31, 2025

5  out of  5
rating by Jerry Wilson
"I contacted Paige for my auto insurance needs and she not only saved me money on my auto, but helped me save on life and renters policy! And she did this without any effort from me! So pleased that I made the switch!"
We responded:
"Thank you, Jerry, for sharing your experience with us. It's wonderful to hear that Paige was able to assist you in saving on your auto, life, and renters policies. We're delighted you found the switch beneficial and effortless. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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Carmen Zamores-Robinson

October 29, 2025

5  out of  5
rating by Carmen Zamores-Robinson
"I have been a customer of State Farm for about 20 years and it has been a pleasure working with everyone on the team, specially Kaila Custred. Her service is First class. Thank you Kaila."
We responded:
"Thank you, Carmen, for your kind words and for being a loyal customer for so many years. It's wonderful to hear that Kaila and the team have provided you with first-class service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Paul Kotch

October 29, 2025

5  out of  5
rating by Paul Kotch
"My wife and I have been long time customers of Carol Harris. Her team is excellent. They respond quickly, are professional and help navigate our insurance needs. Paige was awesome in her response time with an urgent request I had. I value her and the rest of Carol's team as a trusted insurance partner."
We responded:
"Thank you, Paul, for sharing your experience with us. It's wonderful to hear that you and your wife have had such a positive experience with our team. We're glad to know that Paige and the rest of the team have been able to assist you promptly and professionally. Your trust in us as your insurance partner means a lot, and we look forward to continuing to support your insurance needs."
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Timothy Kincaid

October 24, 2025

5  out of  5
rating by Timothy Kincaid
"Carol Harris State Farm has cared for our family for many years. We appreciate manager Amanda Wadkins continued support."
We responded:
"Thank you, Timothy, for sharing your experience with us. It's wonderful to hear that Carol Harris State Farm has been able to support your family over the years. Amanda Wadkins and the entire team are dedicated to providing the best service possible, and your feedback is greatly appreciated. We're grateful for your trust and look forward to continuing to serve your insurance needs."
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Jeff Ornelas

October 23, 2025

5  out of  5
rating by Jeff Ornelas
"Hailey was very helpful on my auto renewal and was very knowledgeable! It was a pleasure dealing with her!"
We responded:
"Thank you, Jeff, for sharing your positive experience with Hailey. It's wonderful to hear that she was able to assist you effectively with your auto renewal. Your feedback is greatly appreciated, and we're glad to know you had a pleasant experience."
Profile photo of Rachel Smith

Rachel Smith

October 21, 2025

5  out of  5
rating by Rachel Smith
"I have worked with this State Farm agency for over 10 years. While all of the staff have been wonderful to work with, I wanted to especially recognize Madi Rodriguez for outstanding customer service and professionalism. She is very responsive to my requests and ensures my needs are met with great satisfaction. I would give this agency 10 stars if I could."
We responded:
"Thank you, Rachel, for sharing your experience and for being a valued customer for over a decade. It's wonderful to hear about your positive interactions with our team, especially Madi. We are delighted to know that her responsiveness and professionalism have made such a positive impact on your experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Joyce W

October 21, 2025

5  out of  5
rating by Joyce W
"I've been a State Farm customer for years. Recently, I reached out to my local Carol Harris office to review my coverage, and I'm so glad I did! I spoke with Kaila who listened closely to my wishes and concerns, and she gave me some very well thought out options. As a result, Kaila helped decrease my insurance premiums by over 30% while maintaining my desired coverage. I'm so happy I called!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Kaila was able to assist you effectively and help reduce your insurance premiums while keeping your desired coverage. We always strive to provide thoughtful and personalized service, and it's great to know that we met your expectations. Your long-term trust and satisfaction mean a lot to us."
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Carla Fricke

October 16, 2025

5  out of  5
rating by Carla Fricke
"Being new to Texas, it was important for me to update my auto insurance. Kaila Custred, a representative of the Carol Harris State Farm insurance agency helped me understand and get the correct coverage I needed. Kaila was so helpful and friendly to a new face in Texas and I appreciated her professionalism and knowledge. I’m very pleased with the service I’ve received from this agency."
We responded:
"Thank you, Carla, for sharing your experience with us. It's wonderful to hear that Kaila was able to assist you in updating your auto insurance and make you feel welcome in Texas. We're delighted that you found her professionalism and knowledge helpful. Your satisfaction is important to us, and we're glad to know you're pleased with the service. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Lisa Keith

Lisa Keith

October 14, 2025

5  out of  5
rating by Lisa Keith
"Paige Amato Is always helpful and prompt. Most of all she is patient with my lack of knowledge and/or preparedness. I am confident that she can handle my business. I definitely recommend Paige Amato at Carol Harris State Farm Insurance Agency."
We responded:
"Thank you for sharing your positive experience with Paige. It's wonderful to hear that her helpfulness, promptness, and patience have made such a difference for you. Your confidence in her ability to handle your business means a lot to us. We appreciate your recommendation and look forward to continuing to support your insurance needs."
Profile photo of Caio “Kyle” Braga

Caio “Kyle” Braga

October 8, 2025

4  out of  5
rating by Caio “Kyle” Braga
"I noticed my homeowner’s insurance premium was up this year (like everything else!) so it was time to look for a reduction. The agent’s office called me to discuss and we were able to update the coverage and reduce the premium. I was a previously insuring with Farmers and this is my second year with State Farm. So far, happy with local agent (Kaila provided a quick and prompt response). I won’t give 5 star since no insurance company will call you offering a premium reduction let alone the agent (which gets paid out your premiums). All in all, I recommend Carol Harris and her team at State Farm."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Kaila was able to assist you in updating your coverage and reducing your premium. We appreciate your feedback and are glad to know that you are satisfied with the service from our team. Your recommendation means a lot to us, and we look forward to continuing to meet your insurance needs."
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Dominique collins

October 8, 2025

5  out of  5
rating by Dominique collins
"I made some changes within my vehicle insurance and Carol was the best! Literally had me all set within under a hour. Very responsive and efficient. Will be recommending to everyone actually !"
We responded:
"Thank you so much for sharing your experience, Dominique. It's wonderful to hear that our team was able to assist you efficiently with your vehicle insurance changes. Your recommendation means a lot, and we're glad to know you found the service responsive and effective. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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chirag khetani

October 8, 2025

5  out of  5
rating by chirag khetani
"Paige and Mika is always ready to help and quick in response. Great team."
We responded:
"Thank you for your wonderful feedback. It's fantastic to hear that Paige and Mika have been helpful and responsive to your needs. We appreciate your kind words and are glad to have you as a valued customer."
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Troy Paul

October 4, 2025

5  out of  5
rating by Troy Paul
"I deal directly with Amanda Wadkins at the Carol Harris State Farm office. She is great and has taken care of my insurance needs for well over 10 years. I cannot recommend her highly enough."
We responded:
"Thank you, Troy, for sharing your positive experience with Amanda at our office. It's wonderful to hear that she has consistently met your insurance needs over the years. Your recommendation means a lot to us, and we're grateful for your continued trust and support."
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Sam Smith

September 25, 2025

5  out of  5
rating by Sam Smith
"Having been with Carol Harris - State Farm Insurance since August 2010 and working with Mika Meyer since October 2012, I have always appreciated the quality service I have received from Mika and others in the office and would recommend them wholeheartedly. Recent coordination with Mika on updating vehicles for coverage was managed expediently and professionally. Well done!"
We responded:
"Thank you, Sam, for sharing your experience and for being a valued customer since 2010. It's wonderful to hear that Mika and the team have consistently provided you with quality service. We're pleased that the recent update on your vehicle coverage was handled to your satisfaction. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of professionalism."
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bob johnson

September 19, 2025

5  out of  5
rating by bob johnson
"Paige was very easy to work with. She addressed all of my needs and then some. From requesting a quote to insured was roughly 48 hrs. Super easy to work with and very competitive rates. Highly recommended!!"
We responded:
"Thank you for sharing your experience with Paige. It's wonderful to hear that she was able to address all your needs efficiently and provide you with competitive rates. Your recommendation means a lot to us, and we're glad to have made the process smooth for you. We appreciate your feedback and look forward to continuing to serve you."
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Priscilla Abrik

September 19, 2025

5  out of  5
rating by Priscilla Abrik
"Carol Harris already had a great team with great, knowledgeable service. I think Hailey Hartman is going to fit right in. Thank you, Carol Harris team for taking care of all my insurance needs for the last 18 years."
We responded:
"Thank you, Priscilla, for your kind words and for being a valued customer for the past 18 years. We're delighted to hear that you've had a positive experience with our team and that Hailey Hartman is fitting in well. Your trust and satisfaction mean a lot to us, and we're committed to continuing to meet your insurance needs."