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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Ehlmann

December 24, 2025

5  out of  5
rating by Tom Ehlmann
"Mika Meyer at the State Farm office in Keller working with Carol Harris is 2nd to no one. Outstanding customer service and personalized service. Highly Recommend"
We responded:
"Thank you, Tom, for sharing your positive experience with Mika and our team. We're delighted to hear that you received outstanding and personalized service. Your recommendation means a lot to us, and we're grateful for your support."
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Doug and Be Anderson

December 20, 2025

5  out of  5
rating by Doug and Be Anderson
"So I’ve been with Carol Harris State Farm even before it was owned by her, Since 1993. The service is so extraordinary, I can’t explain the difference! I do Price shop and compare on occasion, and even though they’re the same, and sometimes a few points higher, the service is so good and personal, I wouldn’t even think about changing companies! They’ve been With me and my family through thick and thin. Storms, accidents, deaths in my family. They’ve been there, literally like a family member! I moved away from Keller 26 years ago. I kept them anyway no matter where I live. I drive to them for all my reviews and always well! Kaila always answers the phone when I call and she knows it’s me before she answers. Whenever I get stuck or have questions, she jumps in and helps. If I have difficult clients or housing insurance that wants proof of anything, she’s on it so fast that even they remark! I’m not only recommend Carol Harris State Farm, I recommend Kaila directly if you have the opportunity."
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that our service has made such a positive impact on you and your family over the years. We truly appreciate your loyalty since 1993 and are delighted to know that our team, especially Kaila, has been able to support you through various life events. Your recommendation means a lot to us, and we are committed to continuing to provide the personal and attentive service you value. Thank you for being a part of our State Farm family."
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Donnie Holt

December 18, 2025

5  out of  5
rating by Donnie Holt
"Amanda and Kaila were very responsive and helpful today."
We responded:
"Thank you, Donnie, for taking the time to share your feedback and for giving us a perfect rating. It's wonderful to know that your experience with our agency met your expectations. We are committed to providing excellent service and are delighted to have your support. If there's anything else we can assist you with, please feel free to reach out."
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Brian Hudspeth

December 14, 2025

5  out of  5
rating by Brian Hudspeth
"I've been a customer of State Farm for many years. I appreciate how well they work me year-over-year. Brandy Smith helped me again recently to renew my home and auto insurance and as usual provided excellent service. Thank you, Brandy and the State Farm Team."
We responded:
"Thank you, Brian, for your kind words and for being a loyal customer over the years. It's wonderful to hear that Brandy and our team have consistently provided you with excellent service. We truly value your trust in us for your home and auto insurance needs. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Lawrence Ingle

December 13, 2025

5  out of  5
rating by Lawrence Ingle
"I've been with the Carol Harris Insurance Agency for about 12 years now. I've had my car, motorcycle and renters coverage during this time. I've had a few individuals I dealt with and they all have been helpful, but for many years I've had one individual that has been my primary contact and has always taken care of any issues or requests I had, Paige Amato--thank you for your quick response and input regarding my insurance needs."
We responded:
"Thank you for sharing your experience with us, Lawrence. It's wonderful to hear that you've been with us for 12 years and that Paige has been a reliable contact for your insurance needs. We're glad to know that our team has been helpful and responsive throughout your time with us. Your feedback is greatly appreciated, and we're committed to continuing to provide you with excellent service."
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robert anderson

December 11, 2025

5  out of  5
rating by robert anderson
"Kaila was quick to respond to my query and took immediate action to resolve my issue. She also replied by a email with additional information !!"
We responded:
"Thank you for sharing your experience! It's great to hear that Brandi was quick to respond and provided you with the information you needed. We're always here to help!"
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Scott Cates

December 8, 2025

5  out of  5
rating by Scott Cates
"Madi is very helpful and easy going. Knowledgeable and willing to dive in and help with resolving issues with another insurance company (gecko) who have been very dismissive."
We responded:
"Thank you, Scott, for sharing your experience. It's wonderful to hear that Madi was able to assist you effectively and provide the support you needed. We always strive to offer knowledgeable and proactive service, and it's great to know Madi made a positive impact. Your feedback is greatly appreciated."
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Jill L

December 7, 2025

5  out of  5
rating by Jill L
"We have been insured with State Farm for 35 years and with Carol Harris Agency going on 12 years. Paige has always been very attentive, accessible and helpful to all our inquires regarding Auto premium and coverage not only to our vehicles at home but also while we travel internationally and domestically."
We responded:
"Thank you for sharing your experience and for being a loyal customer for so many years. It's wonderful to hear that Paige has been attentive and helpful with your inquiries, both at home and during your travels. Your satisfaction with our service is greatly appreciated, and we're glad to have been able to meet your insurance needs."
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Patricia Myers

December 5, 2025

5  out of  5
rating by Patricia Myers
"Maddi R has been very attentive to my needs in choosing coverage needed for my personal belongings. She has gone above & beyond to provide excellent service. Her professionalism & pleasant demeanor has given me a great sense of satisfaction through this whole experience. Thank you, Matti."
We responded:
"Thank you, Patricia, for sharing your experience with us. It's wonderful to hear that Maddi has been attentive and provided excellent service in helping you choose the right coverage for your personal belongings. We're delighted that her professionalism and pleasant demeanor made your experience satisfying. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
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Ross & Jessica Durant

December 5, 2025

5  out of  5
rating by Ross & Jessica Durant
"Kaila is extremely helpful, knowledgable, and does right by her clients. One of the best! Highly recommend."
We responded:
"Thank you, Ross & Jessica, for sharing your positive experience with Kaila. It's wonderful to hear how helpful and knowledgeable she has been in assisting you. Your recommendation means a lot to us, and we're glad to have earned your trust. We look forward to continuing to serve your insurance needs."
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Beaver Cleaver

December 1, 2025

5  out of  5
rating by Beaver Cleaver
"Amanda and the entire crew at Carol Harris has taken care of the automotive insurance for our company for many years. We are a small company with about 25 employees and 15 vehicles on the road daily. We are extremely happy with the constant help we receive from this agency. Do yourself a favor and use this State Farm agent. They are experienced."
We responded:
"Thank you for sharing your positive experience with Amanda and the team at our agency. It's wonderful to hear that our support has been valuable for your company over the years. We appreciate your trust in us to handle your automotive insurance needs and are glad to know that our service meets your expectations. Your recommendation means a lot, and we're committed to continuing to provide the experienced and reliable service you've come to expect."
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Mark Pennington

December 1, 2025

5  out of  5
rating by Mark Pennington
"Friendly service. Very knowledgeable. Madi Rodriguez helped me set up coverage for my new car. I have been a Carol Harris customer for 30 years. People like Madi rate a 5 star."
We responded:
"Thank you, Mark, for sharing your experience and for being a loyal customer for 30 years. It's wonderful to hear that Madi provided you with friendly and knowledgeable service while setting up coverage for your new car. Your feedback and 5-star rating are greatly appreciated. We look forward to continuing to serve you with the same level of care and expertise."
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Lynn Poston

November 25, 2025

5  out of  5
rating by Lynn Poston
"Hailey is knowledgeable, caring of customer needs, and all-around amazing! Not only that, but she saved my family over $500 on Auto insurance!"
We responded:
"Thank you, Lynn, for sharing your experience with Hailey. It's wonderful to hear how she was able to assist you and your family with your auto insurance needs. Saving over $500 is fantastic, and we're glad to know Hailey's expertise and care made such a positive impact. Your feedback is greatly appreciated."
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Holly D Wimberly

November 24, 2025

5  out of  5
rating by Holly D Wimberly
"Kaila is always very helpful when we have questions on our insurance. We have had SF for years and I always hope it is Kaila that I reach when I call the office. She is knowledgeable, professional and patient. The office is lucky to have her!"
We responded:
"Thank you so much for your kind words about Kaila. It's wonderful to hear that she has been able to assist you with your insurance questions and that her knowledge and professionalism have made such a positive impact. We truly appreciate your loyalty over the years and are grateful to have Kaila as part of our team. Your feedback means a lot to us!"
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Grace Lynn

November 24, 2025

5  out of  5
rating by Grace Lynn
"Excellent State Farm office with friendly, helpful professionals. Kaila Custred is so responsive and helpful with our insurance inquiries. She's great!"
We responded:
"Thank you, Grace, for sharing your positive experience with our office. It's wonderful to hear that Kaila has been responsive and helpful with your insurance inquiries. We appreciate your feedback and are delighted to know that our team has met your expectations. Your support means a lot to us!"
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Hanna Keith

November 24, 2025

5  out of  5
rating by Hanna Keith
"Always very helpful, informative, and quick to respond to my questions and changes!"
We responded:
"Thank you, Hanna, for your wonderful feedback! It's great to hear that you find our team helpful, informative, and responsive. We always strive to provide the best service possible, and your words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Laura Daniel

November 21, 2025

5  out of  5
rating by Laura Daniel
"We want to thank Kaila Custred for her excellent response to our insurance request and need for information regarding additional condo insurance! She did a great job with excellent service!"
We responded:
"Thank you, Laura, for sharing your positive experience with us. It's wonderful to hear that Kaila provided you with excellent service and was able to assist with your insurance needs. Your feedback is greatly appreciated and will be shared with Kaila and the team. We're committed to providing outstanding service to all our customers."
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Dena Davis

November 20, 2025

5  out of  5
rating by Dena Davis
"Amanda Wadkins is the best! She has helped family members, friends and even myself with providing the best coverage!!"
We responded:
"Thank you, Dena, for sharing your experience with Amanda! It's wonderful to hear how she's been able to assist you, your family, and friends with their coverage needs. Your feedback is greatly appreciated, and we're glad to have Amanda as part of our team."
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Megan Myers

November 20, 2025

5  out of  5
rating by Megan Myers
"Hailey was extremely helpful and friendly, she helped me immensely"
We responded:
"Thank you, Megan, for sharing your experience with us. It's wonderful to hear that Hailey was able to assist you so effectively. We strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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cynthia kell

November 5, 2025

5  out of  5
rating by cynthia kell
"The other day I walked into the office and was able to promptly meet with Hailey. She adeptly assisted me with my account, payment, and questions. She was a delight to work with, especially on such short notice!"
We responded:
"Thank you for sharing your experience, Cynthia. It's wonderful to hear that Hailey was able to assist you promptly and effectively. We're glad she could help with your account and answer your questions. Your feedback is greatly appreciated, and we're pleased to know you had a positive experience with us."
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Kandi McAninch

November 3, 2025

5  out of  5
rating by Kandi McAninch
"Hailey was a delight to work with."
We responded:
"Thank you, Kandi, for sharing your positive experience with Hailey. It's wonderful to hear that she made your interaction enjoyable. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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John Landry

November 3, 2025

5  out of  5
rating by John Landry
"I contacted Hailey Hartman from her email suggestions on my home and auto premiums. Hailey was prompt in answering and knowledgeable on providing recommendations that will save me big money on my renewal. She quickly sent the new quotes for me to review making the entire process seamless."
We responded:
"Thank you, John, for sharing your experience with us. It's great to hear that Hailey was able to assist you promptly and provide valuable recommendations for your home and auto premiums. We're pleased that the process was seamless for you and that you're satisfied with the savings on your renewal. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Jerry Wilson

October 31, 2025

5  out of  5
rating by Jerry Wilson
"I contacted Paige for my auto insurance needs and she not only saved me money on my auto, but helped me save on life and renters policy! And she did this without any effort from me! So pleased that I made the switch!"
We responded:
"Thank you, Jerry, for sharing your experience with us. It's wonderful to hear that Paige was able to assist you in saving on your auto, life, and renters policies. We're delighted you found the switch beneficial and effortless. Your satisfaction is our priority, and we appreciate your trust in us for your insurance needs."
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Carmen Zamores-Robinson

October 29, 2025

5  out of  5
rating by Carmen Zamores-Robinson
"I have been a customer of State Farm for about 20 years and it has been a pleasure working with everyone on the team, specially Kaila Custred. Her service is First class. Thank you Kaila."
We responded:
"Thank you, Carmen, for your kind words and for being a loyal customer for so many years. It's wonderful to hear that Kaila and the team have provided you with first-class service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Paul Kotch

October 29, 2025

5  out of  5
rating by Paul Kotch
"My wife and I have been long time customers of Carol Harris. Her team is excellent. They respond quickly, are professional and help navigate our insurance needs. Paige was awesome in her response time with an urgent request I had. I value her and the rest of Carol's team as a trusted insurance partner."
We responded:
"Thank you, Paul, for sharing your experience with us. It's wonderful to hear that you and your wife have had such a positive experience with our team. We're glad to know that Paige and the rest of the team have been able to assist you promptly and professionally. Your trust in us as your insurance partner means a lot, and we look forward to continuing to support your insurance needs."